24×7 moderation
that respects context.
Multilingual human-in-the-loop moderation across text, image, audio and video. Policy calibration, escalation queues, and sub-second SLA — at the scale of consumer apps.
Built for production, not just demos.
- Text, image, audio and video moderation
- 60+ languages with native moderators
- Custom policy calibration with your trust + safety team
- Tiered review — automated classifier + human escalation
- Wellbeing support for moderators (mandatory)
- Live dashboards with block-rate + drift signals
- Sub-second SLA for tier-1 categories
- Periodic moderator-policy refresh + recalibration
How a typical engagement runs.
Policy
Co-design or import your trust + safety policy with rule examples.
Calibrate
Moderator pool completes gold tasks per policy section; tune anchors.
Integrate
API + webhook integration with your platform; tier routing rules.
Operate
24×7 multilingual queue with live dashboards + automated alerts.
Iterate
Weekly policy reviews; emerging-pattern detection feeds back into rules.
What you get in your bucket.
Questions, answered.
How do you handle moderator welfare?
Capped daily exposure to high-severity content, mandatory rotations, on-staff counsellors, and quarterly welfare reports. We take this extremely seriously.
What's your SLA?
Sub-second p50 for tier-1 categories (CSAM, immediate physical harm). Standard tier-2/3 reviews complete in <60s.
Do you support image + audio + video?
Yes — all four major modalities. Video uses sampled keyframes + audio; we can also do full-stream review.
How does policy calibration work?
We onboard your existing rulebook, build a 200-task gold set per major category, calibrate moderators against it, and refresh quarterly as policy evolves.
Ready to build
AI you can trust?
Talk to a solutions architect — get a pilot scoped in 48 hours.