
AI that moves
retail conversion.
Search relevance grading, catalog enrichment, content moderation, sales + support agents — calibrated to your GMV, your brand voice, your locale.
Where Retail teams ship AI with us.
Catalog enrichment + canonicalisation
Multi-label taxonomy mapping, attribute extraction, dedupe + canonicalisation for 8M-SKU catalog.
Search relevance grading + A/B
4-point relevance scale + per-query intent tagging; ranker A/B with NDCG reports.
24×7 content moderation across 14 langs
Review + UGC moderation queue with sub-0.2s SLA and policy-calibrated multilingual reviewers.
Sales + support chat agent
Multi-channel chat agent (web/WA/SMS) with order tracking, returns, replacements, upsell.
Search relevance + catalog AI across 8M SKUs
"Search CTR jumped within a month of switching to Natton-graded judgments. The team's calibration is exceptional."
Read the case studyThe engines that power this work.
Built to the regulations your business runs on.
Questions teams in Retail ask us.
Can you handle our scale (millions of SKUs)?
Yes — 2M+ enrichment items/week per program. We stratify by category for QA and stand up sister pods for surge.
What about UGC moderation?
24×7 multilingual moderation with sub-second SLA on tier-1 categories. Policy is calibrated to your brand + jurisdiction.
Sales agent — will it stay on-brand?
We calibrate persona + style + house guide. Side-by-side eval against brand-voice rubrics before launch.
Integration?
Shopify, BigCommerce, SAP Commerce, Salesforce Commerce — plus webhooks for anything custom.
Ready to build
AI you can trust?
Talk to a solutions architect — get a pilot scoped in 48 hours.