Industries · Retail

AI that moves
retail conversion.

Search relevance grading, catalog enrichment, content moderation, sales + support agents — calibrated to your GMV, your brand voice, your locale.

Compliance-ready
SOC 2 Type II
ISO 27001
PCI DSS
GDPR
DPDP
+18%
Avg. search CTR
0.91
Catalog enrichment IAA
<0.2s
Moderation p50
75-90%
Chat containment
Use cases

Where Retail teams ship AI with us.

Content Enrichment

Catalog enrichment + canonicalisation

Multi-label taxonomy mapping, attribute extraction, dedupe + canonicalisation for 8M-SKU catalog.

Search Evaluation

Search relevance grading + A/B

4-point relevance scale + per-query intent tagging; ranker A/B with NDCG reports.

Content Moderation

24×7 content moderation across 14 langs

Review + UGC moderation queue with sub-0.2s SLA and policy-calibrated multilingual reviewers.

Chat Agents

Sales + support chat agent

Multi-channel chat agent (web/WA/SMS) with order tracking, returns, replacements, upsell.

Featured · Top-3 India fashion marketplace

Search relevance + catalog AI across 8M SKUs

"Search CTR jumped within a month of switching to Natton-graded judgments. The team's calibration is exceptional."

Read the case study
+18%
Compliance & risk

Built to the regulations your business runs on.

PCI DSS
Card data masked + tokenised in chat + voice.
GDPR / DPDP
Consent + data minimisation in marketing flows.
DSA (EU)
UGC moderation + transparency reporting.
Consumer law
Required disclosures + cooling-off enforcement.
FAQ

Questions teams in Retail ask us.

Can you handle our scale (millions of SKUs)?

Yes — 2M+ enrichment items/week per program. We stratify by category for QA and stand up sister pods for surge.

What about UGC moderation?

24×7 multilingual moderation with sub-second SLA on tier-1 categories. Policy is calibrated to your brand + jurisdiction.

Sales agent — will it stay on-brand?

We calibrate persona + style + house guide. Side-by-side eval against brand-voice rubrics before launch.

Integration?

Shopify, BigCommerce, SAP Commerce, Salesforce Commerce — plus webhooks for anything custom.

Ready to build
AI you can trust?

Talk to a solutions architect — get a pilot scoped in 48 hours.