GenAI Training & Alignment · Human Evaluation

The eval that
actually reflects users.

Multi-rubric scoring with PhD reviewers, calibrated per dimension. Side-by-side comparisons, free-form rationales, and per-rater quality metrics — usable for release gates and model selection.

Capabilities

Built for production, not just demos.

  • Per-rubric scoring (helpful, accurate, safe, concise, style, citation)
  • Side-by-side and N-way model comparison
  • Free-form rationale + tagged failure modes
  • Domain-expert reviewers (MD, JD, PhD-CS, PE, tax)
  • Multilingual evaluation across 60+ languages
  • Adversarial probe-set evaluation
  • Per-rater quality + calibration dashboards
  • Integration with HELM, MT-Bench, custom suites
Specs at a glance
Throughput60k evaluations/wk
RubricsUp to 12 per task
Languages60+
Reviewers6k+ vetted, 600+ domain experts
CalibrationPer-rater + per-rubric gold tasks
DeliveryAPI · JSONL · HF Dataset
Workflow

How a typical engagement runs.

Step 1

Rubric

Define dimensions, anchor examples, and scale (Likert / pair-wise / N-wise).

Step 2

Calibrate

Reviewers complete 50 gold tasks per rubric; tune anchors based on misses.

Step 3

Pilot

500 evaluations with per-rater IAA and rubric drift analysis.

Step 4

Production

Scale to weekly batches with API + dashboards + adjudication queue.

Step 5

Release Gate

Pre-release evaluation packs to certify model versions against your bar.

Deliverables

What you get in your bucket.

Evaluation dataset (JSONL / HF / Parquet)
Per-rubric scores + free-form rationale
Per-rater IAA + reliability metrics
Failure mode taxonomy + counts
Release-gate go/no-go report
Reviewer-credential audit log
FAQ

Questions, answered.

What's the IAA target?

We aim for >0.78 inter-annotator agreement on hard rubrics. For subjective rubrics (style, tone), we use multi-rater majority and report distribution.

Can you compare against OpenAI / Anthropic baselines?

Yes — we run head-to-head A/B with the same rubric against any vendor model you have API access to.

How fast can a release-gate eval run?

For a 1k-prompt gate against 4 rubrics, end-to-end including QA takes 2-3 business days. Smaller gates within 24h.

Do you publish results?

By default everything is private to you. We do publish anonymised methodology + aggregate statistics for benchmark transparency on opt-in.

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