Applied AI · Voice AI Agents

The voice agent
your customers don't hang up on.

Inbound + outbound phone, IVR and meeting agents — sub-2s latency, native Indic + global voices, brand persona, with HIPAA + PCI compliance modes.

Capabilities

Built for production, not just demos.

  • Sub-2s end-to-end response latency
  • 22 Indic + 40 global voices with native dialect handling
  • Inbound + outbound + IVR + meeting modes
  • Custom brand voice with consented voice cloning
  • Real-time emotion + intent detection
  • PII redaction + PCI / HIPAA modes
  • SIP + Twilio + Vonage + Plivo + WebRTC integration
  • Live transcription + post-call summary + CRM sync
Specs at a glance
Latency<2s p50 end-to-end
Languages60+ (22 Indic + 40 global)
TelephonySIP · Twilio · Vonage · Plivo
ModesInbound · Outbound · IVR · Meeting
ComplianceHIPAA · PCI DSS · GDPR · DPDP
TTS enginesElevenLabs · Cartesia · Azure · Natton
Workflow

How a typical engagement runs.

Step 1

Design

Map call flows, intents, fall-backs, brand persona, and escalation rules.

Step 2

Train

Fine-tune persona + intent classifier on your domain conversations.

Step 3

Integrate

Wire telephony + CRM + ticket + identity provider.

Step 4

Launch

Soft launch on subset of calls; A/B against human baseline.

Step 5

Optimise

Weekly review with HITL feedback + intent drift monitoring.

Deliverables

What you get in your bucket.

Configured voice agent in your telephony
CRM + ticket + identity integration
Per-call transcript + summary + intent
Containment + CSAT + AHT dashboards
Drift + intent-shift alerts
Compliance + welfare audit log
FAQ

Questions, answered.

Indic language support?

All 22 scheduled Indic languages with dialect handling (e.g. Bombay-Hindi vs Delhi-Hindi, code-switched Hinglish). Native voice talents for each.

Sub-2s — really?

Yes, end-to-end (ASR + reasoning + TTS first audio). Achieved through low-latency ASR streams, speculative decoding and TTS pre-roll.

Voice cloning safety?

Only consented brand voices, watermarked audio, restricted to your tenant. We don't enable arbitrary cloning.

PCI compliance?

Yes — PCI-DSS mode masks card capture, routes payment legs through a PCI-zone, and zero-knowledge logs the rest of the call.

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