Solutions · Search Relevance
Search rankings your users feel.
Calibrated human-rated relevance, side-by-side ranker A/B, and per-intent slicing — the ground truth your search team needs to ship ranking changes confidently.
Best for
Retail
Public Sector
Legal
Docs / KB
NDCG 0.91
Typical achievable
+18%
CTR lift in retail
60+
Languages
200k/wk
Throughput
Outcomes
What you walk away with.
- Relevance dataset (4 or 7-point) calibrated to your guidelines
- Per-query intent + recall-class tags
- Side-by-side ranker A/B with NDCG / DCG / MRR
- Per-judge IAA + confusion matrices
- Catalog quality feedback log
- Quarterly guidelines refresh as queries evolve
Workflow
How an engagement runs.
Step 1
Guidelines
Co-design relevance + intent taxonomy with your team.
Step 2
Calibrate
Judges complete 200 gold judgments; tune anchors.
Step 3
Pilot
5k queries with per-judge IAA + per-intent CM.
Step 4
Production
Weekly batches; live NDCG dashboards + A/B reports.
Step 5
Evolve
Quarterly guideline refresh + drift monitoring.
FAQ
Questions, answered.
4-point or 7-point?
Default to 4-point for speed + IAA. 7-point for fine-grained ranker A/B.
Cross-lingual relevance?
Yes — English query, Hindi result is supported with appropriate guidelines.
Can you grade code / docs search?
Yes — PhD-CS + engineering judges with code-context understanding.
Long-tail queries?
We stratify representative + long-tail and report separately.
Ready to build
AI you can trust?
Talk to a solutions architect — get a pilot scoped in 48 hours.